The terms and conditions as set out herein constitute an Agreement between ANHAYA (“we” “us” or “our”) which operates from : ANHAYA CS no. 2150 A/2 E-ward, Opposite Datta mandir, Close to R.T.O office Tarabai park, Kolhapur- 416003 (address), through www.anhaya.in (“website”) and our social media platforms on Instagram and Facebook and through any other mode viz. phone, What’s App, text message, etc. and a natural or legal person, who accesses and/or uses any of our platforms (online or offline) in any manner (“you”) or uses any current of future service or functionality or offer made available by us, as updated from time to time.
1.2 If you do not agree with the supply terms, please do not use any of our platforms. In case you have any questions about the terms, please contact us at +919175951525.
1.3 This document is an electronic record in terms of the Information Technology Act, 2000 and rules made thereunder as may be applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
1.4 We authorise you to view and access the website and other platforms solely for identifying products, carrying out purchases of products and processing returns and refunds, in accordance with Return and Refund Policy. Hence, you are granted a limited, revocable permission to access and use the Services.
1.5 By accepting this Agreement, you affirm that you are 18 (Eighteen) years of age or above and are fully competent to enter into this Agreement, and to abide by and comply with this Agreement. If a user is below 18 (Eighteen) years of age, it is assumed that he/she is using/browsing the website and platforms under the supervision of his/her parent or legal guardian and that such user’s parent or legal guardian has read and agrees to the terms of this Agreement. In the event we are made aware that a user is under the age of 18 and is using/browsing the website or platforms without the supervision of his/her parent or legal guardian, we reserve the right to deactivate such user’s account without further notice.
1.6 If you are using the services on behalf of a company or organisation, you represent that you have the authority to act on behalf of the entity and that the said entity is deemed to have accepted the Agreement.
1.7 We have the right to change or discontinue any service at any time, without any prior notice. We may add or modify the procedures, modes, processes or conditions of purchase at any time. We are not liable to you or to any third party for any modification, suspension or discontinuance of any aspect of the services.
2.1 We may offer you our Services without requiring you to register on the website or other platform. However, you agree and understand that in order to avail certain parts of the Services, you will have to register on the website. Registration is a one-time process. You will be eligible to further access and avail the Services only upon receipt of a confirmation e-mail from us after filling in the necessary forms and after providing the necessary details as may be required by us at the time of your registration.
2.2 You are solely authorized to operate the account created by you. Consequently, it is your responsibility to maintain the confidentiality of the log in credentials of your account and for restricting access to your computer/mobile/other similar devices to prevent unauthorized access to your account. You shall remain solely liable for all the actions undertaken through your account.
3. PURCHASE OF PRODUCTS AND AVAILABILITY:
3.1 We sell a variety of products as are made available on the website and platforms. Shipping for all the products on the website and platforms shall be per the company’s policy.
3.2 In case you receive a damaged product, please get in touch with our customer team on +919175951525 or write to us on firstname.lastname@example.org. Only in cases where the damage / defect is directly related to our fault will we replace the product.
3.3 We shall not be liable for any damages which occur during the transit of the product from our shop/warehouse, etc to you. Any liability for the same shall be solely yours.
3.4 Incase you place an order and by the time the said product is out of stock, our customer team will get in touch with you and a refund request will be raised.
3.5 For paid orders the refund will be processed directly into your debit/credit card or online account. The money will reflect on your card or in your bank account within anywhere between 7 to 21 working days from when the refund request is raised.
3.6 For cash on delivery (cod) payments, there will be no refund given as no payment was received by us.
4. PRODUCT PRICING:
4.1 All prices are listed in Indian Rupees. Price, as displayed, is inclusive of all applicable taxes.
4.2 Products in your shopping cart will reflect the most recent price as displayed on the Product’s information website. Please note that this price may differ from the price shown for the Product when you first placed it in your shopping cart. Placing a Product in your shopping cart does not reserve the price shown at that time. It is also possible that a Product’s price may increase/decrease between the time you place it in your shopping cart and the time you place the order. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery.
5.1 Your shipping address and pin code will be verified with our database before you proceed to pay for your Purchase. If your order is not serviceable by delivery partners, vendors, or your location is not covered by us, we would request you to provide us with an alternate shipping address which we expect to have on our delivery partner’s/vendor’s delivery list.
5.2 If there is any issue with regard to the shipment of the products or services for the area not covered by us, we will not be held responsible for the non-delivery of the product.
5.3 In case you book multiple orders for the products and services in one transaction, efforts will be made to ship all products together. However, this may not always be possible.
5.4 The estimated time of delivery will be anywhere between 10-15 business days from the date of you receiving the order confirmation email/SMS
6. RETURN AND REFUND:
Please review the Returns and Refund Policy on our website which applies to all products sold by us.
7. DEBIT/CREDIT CARD DETAILS
7.1 You might be required to provide your credit or debit card details to the approved payment gateways while making the payment. In this regard you agree to provide correct and accurate credit/debit card details to the approved payment gateways for availing services on the website. You shall not use the credit/debit card that is not lawfully owned by you. The information provided by you will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. You will be solely responsible for the security and confidentiality of your credit/debit card details. We shall not be liable in any manner for any loss / damage caused to you due to your use of the debit/credit card on the website and platforms.
8. COMMUNICATION AND SUBSCRIPTION:
8.2 You can unsubscribe/ opt-out from receiving marketing/ promotional communications, newsletters and other notifications from us at any time by following the instructions set out in such communications.
9.1 You shall be responsible for payments of all local and state taxes associated with the purchase of products from us and you agree to bear any and all such taxes.
10.1 We will try to ensure that all information and recommendations, whether in relation to the Products, Services, offerings or otherwise provided as part of this website is correct. We do not guarantee the accuracy of the Information. We make no representations or warranties as to the completeness or accuracy of Information.
10.2 You agree that Information is being supplied to you on the condition that you will make your own determination as to the suitability of such information for your purpose prior to use or in connection with the making of any decision. No Information on the website or platforms shall constitute an invitation to invest in us or any affiliates. Any use of this website or platforms is at your own risk.
10.3 As means to assist the users in identifying the Products of their choice, we provide visual representations on the website and platforms including photographs, images, videos, and other visual aids. While reasonable efforts are made to provide accurate visual representation, we disclaim any guarantee or warranty of exactness of such visual representation or description of the Product, with the actual Product ultimately delivered to users. The appearance of the Product when delivered may vary for various reasons.
11. USE OF WEBSITE AND PLATFORMS:
12. INTELLECTUAL PROPERTY RIGHTS:
12.1 The website and platforms contain material which are protected by copyright, trademark and/or other intellectual property rights. All such copyright, trademark and other intellectual property rights are owned by us. You may use and display on your personal computer only for your personal use subject to the grant of a limited, revocable, personal, non-exclusive and non-transferable license to you by us when you register on the website only for identifying Products, carrying out purchases of Products and processing returns and refunds in accordance with our Return and Refund Policy.
13. FORCE MAJURE:
13.1 We shall not be liable for any delay to comply with the obligations if the delay arises from any cause which is beyond our reasonable control.
17.1 Headings are inserted for the convenience of parties only and are not to be considered when interpreting the Terms.
19.1 You cannot by operation of law, assign or otherwise transfer your rights under this Agreement to anybody without prior written consent.
21. GST INFORMATION:
State of Registration: Maharashtra
GST No.: 27BIMPP5348H2ZQ
22. GOVERNING LAW:
22.1 The Agreement is governed and construed in accordance with the law of India. The Courts in Kolhapur, Maharashtra have the sole and exclusive jurisdiction to try and decide any claim/matter or dispute arising from the Agreement.