Anhaya

1. If by chance you receive a damaged or defective product(s), please get in touch by writing to us on [email protected]. You are required to inform us within 7 days from the date of receiving the package with the order numbers and the item(s) you wish to return/exchange. If not, the items will be considered to be sold and no request for return/exchange shall be entertained.

 

2. Once we receive your request, our team shall review your request within 4-5 days. If the request is found to be genuine, we shall respond to you accordingly.

 

3. The product(s) sent back to us should be unused/unwashed with all its original packaging, tags and invoices.

 

4. For any return / exchange the product(s) should be couriered back to us at the following address: CS No. 2150, A/2, E Ward, Opposite Datta Mandir, Close to RTO Kolhapur, Tarabai Park – Kolhapur – 03

 

5. For returns, you shall be given credit which shall be valid for a period of 6 months from the date of issue. For exchange, we shall dispatch the product(s) returned within a period of 7 days from the date your request for exchange has been approved by our team.

 

6. No request for return / exchange shall be entertained for change in size, colour, design, product(s) given as gifts, etc.

 

7. None of the customised / altered product(s) shall be eligible for return/exchange.

 

8. For returns/exchange all shipping charges shall be borne by you.

 

9. There shall be no refund / exchange for any products that are internationally shipped unless it is a damaged or defective product.

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