Returns, Refunds and Exchange Policy

  • If by chance you receive a damaged or defective product(s), please get in touch by writing to us on info@anhaya.in. You are required to inform us within 7 days from the date of receiving the package with the order numbers and the item(s) you wish to return/exchange. If not, the items will be considered to be sold and no request for return/exchange shall be entertained.
  • Once we receive your request, our team shall review your request within 4-5 days. If the request is found to be genuine, we shall respond to you accordingly.
  • The product(s) sent back to us should be unused/unwashed with all its original packaging, tags and invoices.
  • For any return / exchange the product(s) should be couriered back to us at the following address:  Anhaya, CS No. 2150 A/2 E Ward, Opp. Datta Mandir, Close to R.T.O Office, Tarabai Park, Kolhapur – 416 003.
  • For returns, you shall be given credit which shall be valid for a period of 6 months from the date of issue. For exchange, we shall dispatch the product(s) returned within a period of 7 days from the date your request for exchange has been approved by our team.
  • No request for return / exchange shall be entertained for change in size, colour, design, product(s) given as gifts, etc.
  • None of the customised / altered product(s) shall be eligible for return / exchange.
  • For returns/exchange all shipping charges shall be borne by you.
  • There shall be no refund / exchange for any products that are internationally shipped unless it is a damaged or defective product.None of the products(s) purchased on sale/discount shall be eligible for any return / exchange. 

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